Orders may take up to three (3) business days to be processed and ship from our fulfillment center. Please keep this in mind when placing an order with Two (2) Day or Overnight shipping. We've worked hard to put in safety protocols in our distribution centers to product the health and safety of the people there. Due to these measures and fluctuations in demand, our processing times sometimes increase.
- Orders are processed Monday through Friday, excluding holidays.
- While we do our best to ensure prompt processing, Velocio does not have influence over shipping carriers and once a package has left our warehouse we do not have the ability control the time it takes to deliver to the recipient.
- Tracking information is provided on all packages for your convenience. If you have not received an email with tracking info 3 business days after placing your order, please contact firstname.lastname@example.org for more information.