- What are your shipping options?
- What are your order processing timelines?
- Where do you ship from?
- What countries do you ship to?
- Can I order multiple sizes to check fit and return the one I don't want to keep?
- Will I be charged import duties and taxes on my order?
- I forgot to add an item to my order (or I made a mistake on my order) can you fix it?
- I entered the wrong address when checking out. Can you adjust it for me?
- I have a gift card but forgot to use it on my order. Can this be corrected retroactively?
- I received notification that my package arrived but it is not here, can you help?
- I have a discount code but forgot to add it before I ordered, can this be corrected retroactively?
- Will my package fit through a mail slot?
- Does Velocio have an Industry Purchase Program?
CONTACT VELOCIO SUPPORT
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