Orders are fulfilled from New Hampshire (US) and our system operates on Eastern Daylight Time (EDT). Orders will take between one (1) and three (3) business days to process and may take up to three (3) business days to ship from our fulfillment center. Please keep this in mind when placing an order.
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Orders are processed Monday through Friday, excluding holidays.
- Please note: Orders placed on a Friday, Saturday, Sunday, or on US holidays will be processed one (1) to three (3) business days after the weekend or US Holiday.
- While we do our best to ensure prompt processing, Velocio does not have influence over shipping carriers and once a package has left our warehouse we cannot control the time it takes to deliver to the recipient.
- Tracking information is provided on all packages for your convenience. If you have not received an email with tracking information within three (3) business days after placing your order, please contact support@velocio.cc for more information.
- Pre-order products are an exception to our standard processing times. These garments will not be processed until the advertised time frame on the pre-order product page.
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Orders are processed Monday through Friday, excluding holidays.
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